Shipping and Delivery

SHIPPING & DELIVERY POLICY


Order Processing:
Orders are generally processed within 1–3 business days after successful payment confirmation.

Estimated Delivery Timelines:
• Metro Cities: 3–5 Business Days
• Other Cities: 5–8 Business Days
• Remote Areas: 7–12 Business Days

Shipping Charges:
Shipping charges, if applicable, are displayed during checkout.

Cash on Delivery (COD):
COD service is available only for selected pin codes and may be restricted for suspicious or high-risk orders.

Customer Responsibility:
Customers are responsible for providing accurate shipping address, contact details, and delivery information.

Delivery Delays:
Moshun shall not be liable for delays caused due to:
• Weather Conditions
• Public Holidays
• Courier Delays
• Government Restrictions
• Natural Disasters

Damaged Packages:
Customers are advised not to accept packages that appear tampered, opened, or damaged during delivery.

Failed Delivery Attempts:
Orders returned due to failed delivery attempts or incorrect address details may attract reshipping charges.